# Claim received

- [A damage claim weeks after you returned the rental car: is it too late for the company?](https://scratchfair.com/en/knowledge/damage-claim/damage-claim-weeks-after-return.md): Claims and card charges can arrive long after the trip. Why that happens, what the timing says about the evidence and how to respond.
- [Wear and tear or damage: where is the line on a rental car?](https://scratchfair.com/en/knowledge/damage-claim/wear-and-tear-or-damage.md): Small stone chips and light scratches are often normal wear, not damage to pay for. How consumer authorities draw the line and how to argue it.
- [Windscreen, tyres and underbody: why is this damage often not covered on a rental car?](https://scratchfair.com/en/knowledge/damage-claim/windscreen-tyres-underbody-damage.md): Glass, tyres, wheels and the underbody are the parts most often excluded from rental waivers. Why, what it can cost and how to check a claim for these parts.
- [Charged on an estimate instead of a repair invoice: can a rental company do that?](https://scratchfair.com/en/knowledge/damage-claim/damage-claim-estimate-or-repair-invoice.md): Many damage claims are based on a quote, a price table or a 'damage cost list' rather than an actual repair. What that means and how to ask for the real costs.
- [Damage found by an AI scanner after your rental: how do you check the claim?](https://scratchfair.com/en/knowledge/damage-claim/ai-damage-scanner-claim.md): Automated scanners at rental returns detect tiny marks and lead to fast claims with fees. What is known about them and how to check such a claim.
- [What should a rental car damage claim contain, and which extra fees are allowed?](https://scratchfair.com/en/knowledge/damage-claim/what-a-damage-claim-should-contain.md): Photos, a repair invoice, a breakdown of costs: what you can expect in a damage claim, and how to look at admin fees and loss of use.