At a glance
Language of the letter to the officeItalian
CurrencyEUR
Price of a letter for customers in Italy€29
The route for a claim from Italy
- Written objection to the office in Italy, in Italian and your own language.
- No answer: a reminder with a short new deadline.
- Still nothing: the European Consumer Centre in your country, for free.
- Charged already: a chargeback request to your card issuer.
Consumer centre
Is the rental company in Italy and do you live in another EU country, Iceland or Norway? Then contact the consumer centre in your own country. It works with the centre in Italy.
Website of the consumer centre in Italy