At a glance
Language of the letter to the officePortuguese
CurrencyEUR
Price of a letter for customers in Portugal€29
The route for a claim from Portugal
- Written objection to the office in Portugal, in Portuguese and your own language.
- No answer: a reminder with a short new deadline.
- Still nothing: the European Consumer Centre in your country, for free.
- Charged already: a chargeback request to your card issuer.
Consumer centre
Is the rental company in Portugal and do you live in another EU country, Iceland or Norway? Then contact the consumer centre in your own country. It works with the centre in Portugal.
Website of the consumer centre in Portugal