At a glance
Language of the letter to the officeEnglish
CurrencyGBP
Price of a letter for customers in United Kingdom£35
The route for a claim from United Kingdom
- Written objection to the office in United Kingdom, in English and your own language.
- No answer: a reminder with a short new deadline.
- Still nothing: the European Consumer Centre in your country, for free.
- Charged already: a chargeback request to your card issuer.
Consumer centre
Is the rental company in United Kingdom and do you live in another EU country, Iceland or Norway? Then contact the consumer centre in your own country. It works with the centre in United Kingdom.
Find the consumer centre via ECC-Net